Refund policy
Barakah Culture – Return & Refund Policy
Last updated: Ramadan 26, 1447H/March 15, 2026
At Barakah Culture, each piece is produced with intention and care. Many of our garments are made to order or released in limited quantities to preserve quality and reduce excess.
Because of this, all purchases are considered final sale, with limited exceptions outlined below.
Returns Eligibility
We accept returns only in the case of:
- Defective items
- Damaged goods
- Incorrect items received
Requests must be submitted within 7 days of delivery.
To request a review, please contact:
[your email]
Include your order number and clear photos of the issue.
Non-Returnable Situations
To maintain fairness and product integrity, we do not accept returns for:
- Incorrect size selection
- Change of mind
- Items that have been worn, washed, or used
- Requests made after 7 days of delivery
All returned items must be in their original condition and match the item shipped.
Returns that do not meet these criteria will not be approved.
Sizing Responsibility
We encourage all customers to review our sizing information carefully before purchasing.
As each item is produced intentionally, we are unable to offer returns based on sizing decisions.
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days after review.
Shipping costs are non-refundable unless the error was on our end.
Delivery Responsibility
Once an order is marked as delivered by the carrier, responsibility for the package transfers to the customer.
Barakah Culture is not responsible for lost or stolen packages after confirmed delivery.
Order Changes & Cancellations
Orders may be modified or canceled within 12 hours of purchase.
After this window, production may begin and changes cannot be guaranteed.
Resolution Commitment
If an issue arises due to an error on our end, we are committed to resolving it with fairness and care.